Chargeable bank statement unlawful


The fee of € 2,00 for a transmission of account statements by mail, which is provided in the terms and conditions of a bank, is not legal. According to § 33 and § 53 of the Payment Service Act 2018, the provision of information must be made free of charge if this is done in accordance with a framework agreement within the meaning of the ZaDiG. Therefore, the information must be made available free of charge, regardless of the type of transmission chosen (including on paper). [OGH 24.04.2018, 9 Ob 11/18k]

  • [“ZaDiG” is the Austrian Payment Service Act]